Feedback and Complaints

At Fortify Health Group, we value your feedback and are committed to continuously improving our services.

Whether you have a suggestion, compliment, or a concern, we encourage you to share it with us. Your input helps us understand what we’re doing well and where we can improve. If you would like to submit a complaint or provide feedback, please fill out the form below, and our team will review your submission promptly.

Rest assured, all feedback is treated with respect and confidentiality, and we aim to respond to all inquiries in a timely manner. Thank you for helping us grow and enhance the care we provide.

Stay in the loop!

Subscribe To Our Newsletter

Get notified about courses, news and more. No spamming, we promise!

Hi, I’m Merike.

I am a passionate and dedicated occupational therapist who completed my studies at the University of the Free State, South Africa. My journey in this field began during my Community Service year at a local clinic, where I gained experience in paediatrics, physical rehabilitation, and mental health. I transitioned to private practice, where I further enhanced my skills in physical rehabilitation, mental health, vocational rehabilitation, and hand therapy.

After moving to Australia, I expanded my expertise by working as an NDIS provider, supporting both paediatric and adult clients. This experience allowed me to make a meaningful impact on individuals with diverse needs, empowering them to achieve their goals and improve their quality of life.

I believe every individual has the right to a meaningful and fulfilling life, regardless of their capacity or potential. With a strong sense of responsibility and an eagerness to continually learn, I strive to provide compassionate, dignified care that empowers individuals to overcome challenges and reach their full potential.

Occupational therapy is more than a profession to me; it is a way to help people discover their strengths, regain function, and find purpose. Witnessing clients master new skills, regain independence, and experience an improved quality of life is the most rewarding part of my work.

Known for being friendly, empathetic, and caring, I am deeply committed to fostering connections within the community and creating opportunities for individuals to thrive.

“It is the activities that we engage in on a day-to-day basis that make us who we are.” — Shoshanah Shear

Skip to content